Opals by Emmanuel Christianos are as stunning as the wonders of the skies. Opals by Emmanuel Christianos carries on a business which began in the 1950s in Coober Pedy.The…
Who knows what the future holds? PRANAY NARVEKAR and CHAIM EVEN-ZOHAR examine the road ahead for natural and lab-created diamonds. Our office secretary was overjoyed. The right man had…
After a four-year hiatus, the action and excitement of Jewelery and Gem Asia Hong Kong (JGA) has made a triumphant return. The focus was firmly fixed on 'rebounding and…
Opal jewellery has enjoyed a sharp rise in popularity since the pandemic. SAMUEL ORD speaks with prominent members of the industry in a search for the reasons why. Late…
Opal jewellery has enjoyed a sharp rise in popularity since the pandemic. SAMUEL ORD speaks with prominent members of the industry in a search for the reasons why. Late…
How do you handle an employee who oversteps the mark? GRAHAM JONES examines the science behind rule breaking and discusses committing 'own goals' in business. "Rules were made to…
The international diamond industry finds itself at an important crossroads. DAVID KELLIE says that education is the key to fostering productive long-term relationships with consumers. A tremendous amount of…
Posted July 01, 2023 , JULY SPOTLIGHT:Michael Purdy has been in the jewelry industry for 21 years and enjoys creating something and then seeing it through to…
Customers are increasingly relying on online reviews. BRIDGET BROWN says it's crucial business owners understand how to handle negative feedback. Reviews matter – it's a topic that's been written…
Business is dominated by those who are forward-thinking. MICHAEL HINSHAW explores the concept of proactive customer engagement. When it's done correctly, proactive engagement makes it easier for prospects to…